The Warm Intro Blog

Writing on warm introductions, relationship coverage, and the shift away from cold outreach — from the team at Via AI. Four articles so far, with more coming.

Sales Strategy

Why Cold Email Is Dying (And What Replaces It)

Cold email reply rates have fallen below 2% across most B2B verticals. We look at why — and why warm introductions are becoming the default path for modern sales teams.

· 6 min read · David Chang
Sales Tactics

How to Map Your Sales Network Before Your Next Big Deal

Before you send the first message, the best salespeople draw a map. Here's how to systematically identify who in your org is already connected to your target account.

· 8 min read · David Chang
Data & Research

Warm Intro vs Cold Outreach: What the Numbers Say

We analyzed reply patterns across B2B outreach to quantify the gap between warm introductions and cold email. Cold email sits below 2% reply rate in most verticals. Warm intros land roughly 15–20x higher. Here's what that difference means for how you build pipeline.

· 7 min read · David Chang
Revenue Operations

Relationship Coverage: The RevOps Metric Nobody Tracks

Every RevOps team tracks pipeline coverage, email coverage, and sequence coverage. Almost none track relationship coverage — the percentage of target accounts where someone on your team has a warm path.

· 9 min read · David Chang